I took my recently purchased 23 year old Harley to this shop for a new tire and general rideability and safety inspection. The shop went through the bike and didn't try to push anything I didn't need. They even went as far as recommending another source for exhaust. I am very pleased with the quality of work, the quick turnaround, and reasonable prices. I will be going to Urban East for all my maintenance and repair needs that I can't tackle myself.
Support this independent shop!
- Jonathan B. - Google
I dropped off my 2017 Thruxton R for an oil change and shared a few issues I had. They also installed new front and rear tires for me as well. I am very pleased with their service. Lisa’s communication/email invoice made it super easy process.
My experience felt personal and I’m glad I came by to have them work on my bike. I highly recommend Urban East!!
Thank you Brian, Lisa and rest of the team💪🏾
- Erick B. - Google
When it comes to getting my motorcycle serviced. I have been hesitant to go anywhere, other than a dealership. I called Urban East for a service quote. They gave me the quote and also the day the motorcycle would be ready for pickup, if dropped off. To make a long story short. My motorcycle was ready for pickup on the day promised. And the service cost was exactly as quoted. I left Urban East very pleased with the work that was done. And I wouldn't hesitate to return. Thank you, to the entire team at Urban East.
- Myron S. - Google
Lisa and Brian are good people very nice and knowledgeable. Highly recommend
- Stefen F. - Google
If you want a custom ride or just basic maintenance on your motorcycle look no further than Brian at Urban East. He did a custom make over on my Harley Sportster and man did he come through!! In addition he also got my Buell back on the road after some radiator cooling fan issues. Brian is an extremely knowledgeable person and you can tell he has passion for what he does. Give them a try.
- Tony M. - Google
Took my bike to Brian to have some tires put on and bike lowered. Very professional and quick turn around. This was my fist time taking my bike to Urban East. I was impressed, and needless to say, this will be my go to shop in the future for any needs. Thanks again.
- Chris H. - Facebook
I had my installs done for my triumph speed twin 2019 at urban east. They did a great job getting the slip on exhaust, suspensions, dcat xpipe, DNA filters, fuel booster plug in etc. done well. I am glad I found them and I will take my bike here again. Lisa was prompt in responding to my emails. Brian did a great job on the installs. I highly recommend them and they are located close to my place
- Jay R. - Google
First off, I'm a super novice when it comes to motorcycle wrenching and riding but I've got a stubborn streak and am trying to learn how to do a lot on my own without totally screwing things up. That being said, I certainly don't have the means to get my carbs looking as shiny as they could so I contacted Brian via email. Right off the bat he let me know my options for pricing (disassembled vs assembled) and has since been the absolute best in giving me tips on getting these striped screws off and getting replacement allen heads.
Doing things on your own may not be your jam, which is totally ok because even from a few email exchanges I can tell that Urban East will take care of you through and through, and worth the time/money/expertise/customer service. But to have someone from the community be so supportive for someone like me (read as a stubborn introvert who is a knowledge based/practical setting learner, who also hates to ask for help) is so comforting and important. All this only from a few email exchanges, I've not even brought my carbs in yet! And for that I cannot wait!
Thanks so for Brian and thanks for what may come!
- Pamela H. - Yelp
Being a new rider, motorcycle maintenance can seem rather daunting. Urban East made me feel extremely comfortable and they took care of my problems rather quickly. The reason I came here was for value and quality and I was not disappointed. Would definitely recommend
- Adrian A. - Google
Competent and friendly, this is a shop you can take any bike to! I have a 1999 Triumph Trophy. He found the issue (spark coil pack) and fixed it. A lot easier than driving to Dulles.
- Mark W. - Google
Great service and workmanship. I dropped my 75' cb750 on the right side i thought it would never be the same Brian worked with my insurance co, he fixed and painted. Now it looks better than ever, I would definitely recommend.
- Fredy B. - Google
Brian can make just about anything you need. From 1-off exhaust , to fenders' and seats. And if you need carburetor work: they will look like they just rolled off the factory floor when he's done.
- Joshua R.- Google
This is my go to shop for anything that has to do with metal or motors. Brian the owner is a master welder and fabricator and can handle just about anything from an oil change to one-off custom motorcycle.
- Jack K. - Yelp